1. Home
  2. Faq
Help Center

vs7889 FAQ —
Your All FAQs
In one place

From registration to withdrawal — everything you need to know about vs7889 is right here. Can't find your answer? Our support team is always ready to help.

Search for a question... e.g. "How do I make a deposit?"
Register Now Log In
50+ General Questions
6 Contents
24/7 Support Services
English Answer in your language
Contents

Which topic Need Help?

Click on any topic below to jump directly to that section

Registration & Account

Answers to your questions about creating an account, identity verification, changing your password, and managing your vs7889 account.

Deposits & Withdrawals

Learn about the rules, processing times, and limits for deposits and withdrawals via bKash, Nagad, and Rocket.

Bonuses & Promotions

All you need to know about the Welcome Bonus, daily cashback, reload bonuses, and VIP rewards.

Gaming Guide

A guide on how to play Slots, Fish Games, Live Casino, and Sports Betting.

Security & Privacy

Questions and answers on account security, 2FA, fraud prevention, and the protection of your personal information.

App & Technology

Everything you need to know about downloading, installing, updating, and troubleshooting the vs7889 mobile app.

All Questions
Registration
Payment
Bonus
Gaming
Security
App

Registration & Account

8 Questions

To register at vs7889 Registration page Go to the registration page. Enter your real name, an active mobile number, and a strong password. Verify your number using the OTP sent to your mobile. Registration is completed in just 3 minutes and is entirely free.

Only one vs7889 account is allowed per mobile number. Multiple accounts are strictly prohibited — if detected, all associated accounts will be permanently suspended. However, different members of the same household may each create a separate account using their own mobile number.

Login page Go to the login page and click the "Forgot Password?" button. Enter your registered mobile number to receive an OTP. Use the OTP to set a new password. The entire process takes no more than 2 minutes.

For regular gaming, mobile verification alone is sufficient. However, withdrawing larger amounts may require identity verification using your NID or passport. Register with accurate information to avoid any issues later.

You must be at least 18 years old to create a vs7889 account. Users under this age are not permitted to register. If caught during verification, the account will be closed and the balance will not be refunded.

You can change your password on your own. To update your name or mobile number, contact customer support and provide proof of identity. Registration details cannot be changed without verification.

Share your referral link or code with a friend. When they register through that link and make their first deposit, you'll receive a referral bonus. Find your referral link in your account dashboard.

Yes, you can close or delete your account by contacting customer support. Before deleting, make sure you have withdrawn your balance. Deleted accounts cannot be recovered.

Deposits & Withdrawals

8 Questions

vs7889 accepts deposits via bKash, Nagad, Rocket, and bank transfer. Log in, go to the "Deposit" menu, select your preferred method, and follow the instructions. Digital payments are typically credited within 5–15 minutes.

Minimum deposit at vs7889 is just BDT 100. This is one of the lowest minimum deposit limits in Bangladesh. Get a 100% bonus on your first deposit. There is no maximum deposit limit.

Withdrawals via bKash, Nagad, and Rocket are typically processed 15 minutes to 1 hour within this timeframe. Bank transfers may take 1–3 business days. Larger amounts requiring verification may take a little longer.

Minimum withdrawal amount at vs7889 BDT 300. Please note that withdrawing bonus funds requires meeting specific wagering requirements. Your principal deposit amount can be withdrawn at any time.

vs7889 charges no fees on deposits. However, bKash/Nagad may apply their own service charges. There are also no fees from vs7889's side on withdrawals.

First, wait 15–30 minutes. If the issue persists, contact support with your transaction reference number. Keep a screenshot of your payment as well. Issues are typically resolved quickly.

Standard members can submit up to 3 withdrawal requests per day. VIP members have a higher limit. Daily withdrawal caps also vary depending on membership level.

A pending withdrawal may be cancelled through support. However, once it has been processed and sent, cancellation is not possible. Please double-check all details before submitting a withdrawal request.

Bonuses & Promotions

6 Questions

After registering at vs7889, your first deposit will automatically trigger a 100% Welcome Bonus. For example: deposit BDT 1,000 and receive an extra BDT 1,000 as a bonus. Wagering requirements must be met before withdrawing bonus funds.

A wagering requirement means you must place a specified amount in bets using your bonus before you can withdraw it. For example: a 10x wagering requirement on a BDT 1,000 bonus means you need to wager BDT 10,000 before withdrawing. There are no wagering requirements on your principal deposit.

You earn a daily login bonus simply by logging in each day. You can also earn daily cashback by playing a certain number of games. Bonuses are generally reset at midnight.

If you don't receive your bonus, notify support within 24 hours. Provide proof of your deposit along with the time it was made. The support team will verify and credit the bonus. This issue is usually caused by a server delay.

VIP members enjoy higher cashback rates, birthday bonuses, exclusive reload bonuses, and a dedicated account manager. The higher your VIP level, the greater the benefits. For more details, VIP page See here.

Yes, most bonuses have an expiry period. Welcome bonuses generally must be used within 30 days. Daily bonuses will be forfeited if not used on the same day. You can check the expiry date in the Bonus section of your account.

Gaming Guide

6 Questions

On the Slots page Go to the slots page and choose your preferred game. Set your bet amount and hit the spin button. Match the same symbols on a pay line to win. Keep an eye out for special symbols that trigger bonus rounds and free spins.

Fish Game Shooting larger fish earns more points, but they require more shots to defeat. Start with smaller fish to build up, then strategically target the bigger ones. When a boss fish appears, team up with other players to take it down.

Minimum bet amounts vary by game. Most slots start from BDT 1. Fish games start from BDT 2. Live Casino tables generally start from BDT 50. Sports Betting minimum is BDT 20.

Yes, all games on vs7889 use RNG (Random Number Generator) technology. This is internationally certified, and no one can alter the outcomes. Every spin is completely independent and random.

Betting page Go to the Sports Betting page and choose cricket, football, or any other sport. Select a match and pick your outcome to place your bet. With live betting, you can adjust your bets while the game is in progress. Once the result is confirmed, your winnings are automatically credited to your balance.

If a game disconnects due to internet issues, vs7889's servers save the session state. Logging back in will resume the game in most cases. Any winning bets will be automatically credited to your balance.

Security & Privacy

6 Questions

Yes, vs7889 uses 256-bit SSL encryption. Your personal and financial information is never shared with third parties. Fully Privacy Policy Read here.

Go to Account Settings → Security → Enable Two-Factor Authentication. You'll receive an OTP on your mobile each time you log in. This is the strongest protection for your account — make sure to keep it enabled.

Change your password immediately and notify support. If you notice any unrecognized logins or transactions, request a temporary account lock. Log out of all devices right away.

Never. No vs7889 staff member will ever ask for your password via email, phone, or chat. If anyone does, it's a scam — report it to support immediately.

Always type vs7889.pro directly into your browser. Check for the SSL padlock icon in the address bar. Never click on unknown links. Be cautious of fake pages on social media. Only use official channels.

vs7889 lets you set deposit limits, time limits, self-exclusion, and cooling-off periods. Learn more Responsible Gaming page See here. Your well-being is always our top priority.

App & Technical Support

6 Questions

On the Download page and download the Android or iOS version. You can download and install the APK file directly. Before installing, make sure to enable "Install from unknown sources" in your device settings.

Go to Settings → Security → enable "Install from Unknown Sources". If you have an older version of the app, uninstall it first. Make sure your device has enough storage space. If the issue persists, please contact support.

Check your internet connection. Restart the app. Clear your browser cache. Close other running apps. If Wi-Fi is causing issues, switch to mobile data. If the problem persists, contact support.

vs7889 runs on Android (5.0+), iOS (11+), and all major browsers on Windows and Mac. It works seamlessly across mobile, tablet, and desktop devices. Best experienced on Chrome, Firefox, or Safari.

On the Download page You will get the latest version. Installing the new APK will automatically update any older version. Your login credentials will remain the same after the update.

Slots use approximately 50–100 MB of data per hour. Live Casino can use up to 300–500 MB. On Wi-Fi, data usage is not a concern. If playing on mobile data, make sure you have a large enough data plan.
Browse by Topic
Registration & Account 8
Deposits & Withdrawals 8
Bonuses & Promotions 6
Gaming Guide 6
Security & Privacy 6
App & Technology 6
Didn't find your answer?

Our support team is always ready to assist you in English.

Live Chat
Available 24/7 in Bengali
Email Support
[email protected]
Response Time
Usually within 1 hour
Useful Pages

For the fastest resolution to any issue at vs7889, Live Chat is your best option. You can usually expect a response within 5 minutes.

Any phone call, SMS, or message claiming to be from vs7889 may be a scam. Always contact us through official channels only.

Get Started Now

Did you find your answer?
Join us today!

Sign up at vs7889, claim a 100% bonus on your first deposit, and enjoy the best gaming experience in Bangladesh. If you have more questions, our support team is always here to help.

Free Registration App Download

Already have an account? Log In

বাংলা